Privacy Policy

Privacy Policy Details

This is a summary of our new privacy policy. It covers every Shiv Technolabs Pvt. Ltd. website that links here, and all the product & services contained on those websites. The detailed policy follows the same structure as this summery & constitutes actual legal documents.

Our Commitment

Shiv Technolabs Pvt. Ltd. has never use or sell your information to any third party for advertising monetary purpose or showing you other ads & promotions, & we never will. This has been our approach & commitment for almost 5 years, we will remain the same to it. Here, in this policy, we will explain to you what information we do collect from you, what we do with it, who can access it, & what you can do about it.

Information Shiv Technolabs Pvt. Ltd. Collects And Controls

We only collect the information that we actually need and which is important to us to provide services to you. Some of that is information that you proactively give us while you contact us using email, contact forms, or lead generation forms and ask to acquire our services or buy something from us. We store your name and contact information like phone, social profiles, address, etc., and your own project related information.

When you visit one of our websites or use our service, we automatically log some basic information like how you got to the site, where you navigated within it, your location, and what features and settings you use. We use this information to improve our websites and services and to drive serve you better while providing our services.

Sometimes we receive information indirectly. If you ask about our services through one of our referral programs or reselling partners or sign in to one of our products through an authentication service provider like LinkedIn or Google, Facebook they’ll pass on your contact information to us.

We’ll use that information to complete the request that you made. If you engage with our brand on social media (for instance, liking, commenting, retweeting, mentioning, or following us), we’ll have access to your interactions and profile information. We’ll still have that information even if you later remove it from the social media site.

What We Do With Your Information

We use your information to provide the services you’ve requested, create and maintain your accounts. We also use it to communicate with you about the services you’re currently using, your customer support requests, new services you may like, chances for you to give us feedback, and policy updates. We analyze the information we collect to understand user needs and to improve our websites and services.

We are required to have a legal basis for collecting and processing your information. In most cases, we either have your consent or need the information to provide the service you’ve requested from us. When that’s not the case, we must demonstrate that we have another legal basis, such as our legitimate business interests.

You can decline certain kinds of information use either by not providing the information in the first place or by opting out later. You can also disable cookies to prevent your browser from giving us information, but if you do so, certain website features may not work properly. We completely disable third-party cookies from all Shiv Technolabs Pvt. Ltd. websites.

We limit access to your personal information to our employees and vendors who have a legitimate need to use it.

The European Economic Area (EEA) provides certain rights to data subjects (including access, rectification, erasure, and restriction of processing, data portability, and the right to object and to complain). Shiv Technolabs Pvt. Ltd. undertakes to provide you the same rights no matter where you choose to live.

We keep your personal information for as long as it is required for the purposes stated in the Privacy Policy. When we no longer have a legitimate need to process your information, we will delete, anonymize, or isolate your information whichever is appropriate.

Shiv Technolabs Pvt. Ltd. Privacy Commitment

Shiv Technolabs Pvt. Ltd. has worried about customer and user privacy for almost 5 years, long before it becomes politically correct, fashionable, or legally binding to take such position. We ask/collect only the least amount of information necessary gathering only when we believe is essential for doing business, or for the specific transaction at hand.

We let customers know the information we have on them and allow them to opt-out for specific engagements. But, our biggest commitment is that we do not make a single dollar from advertising revenue-never have, never will, even if you just have to submit an inquiry for a project and do not opt for our services.

We avoid the fundamental conflict of interest between gathering customer information and fueling advertising revenue, and the inevitable compromises in customer privacy that it brings.

The goal of this policy is to make explicit the information we gather on our customers and website users, how we will use it, and how we will not.

Part I - Information that Shiv Technolabs Pvt. Ltd. processes on your behalf

This part deals with how Shiv Technolabs Pvt. Ltd. collects and uses information about website visitors, potential customers, users of Shiv Technolabs Pvt. Ltd. services, and others who contact Shiv Technolabs Pvt. Ltd. through forms or email addresses published on or linked to our websites.

Information that you provide us

Inquiry Form / Email / Third Party Partners to generate new inquiries :

When you contact us using an online web form, email to obtain or enquire regarding one or more of our services, we ask for information like your name, contact number, email address, company name and country to complete the inquiry process.

You may also provide us with more information such as your photo, time zone, and language, but we don’t require that information for initial contact.

Once you submit the inquiry in any above-mentioned form, our legitimate employees will have direct access to your information to further process the inquiry and contact you in regard to obtaining pre-sales information regarding your business and project related information.

Surveys, Feedback, and other form submissions :

We record information that you submit when you

register for any event, including webinars or seminars
subscribe to our newsletter or any other mailing list
submit a form in order to download portfolio, company profile, whitepaper, or other materials
participate in contests or respond to surveys
submit a form to request customer support or to contact Shiv Technolabs Pvt. Ltd. for any other purpose

Part II - Information that Shiv Technolabs Pvt. Ltd. processes on your behalf

This part deals with how Shiv Technolabs Pvt. Ltd. handles data that you entrust to Shiv Technolabs Pvt. Ltd. when you use our products and services, or when you share any personal or confidential information with us while requesting customer support.

Information provided in connection with services :

You may entrust information that you or your organization (“you”) control, to Shiv Technolabs Pvt. Ltd. in connection with use of our services or for requesting technical support for our services. This includes information regarding your customers and your employees (if you are a controller) or data that you hold and use on behalf of another person for a specific purpose, such as a customer to whom you provide services (if you are a processor).

The data may either be stored on our servers when you use our services, or transferred or shared to us as part of a request for technical support or other services.

(All the information entrusted to Shiv Technolabs Pvt. Ltd. is collectively termed “service data”)

Part III - General

This part deals with topics that are relevant to both Parts I and II, and other general topics such as Shivtechnolab security commitments and how we will inform you when we change this Privacy Policy.

External links on our websites :

Some pages of our websites may contain links to websites that are not linked to this Privacy Policy. If you submit your personal information to any of these third-party sites, your personal information is governed by their privacy policies.

As a safety measure, we recommend that you not share any personal information with these third parties unless you’ve checked their privacy policies and assured yourself of their privacy practices.

Opt-out of non-essential electronic communications :

You may opt-out of receiving newsletters and other non-essential messages by using the ‘unsubscribe’ function included in all such messages. However, you will continue to receive notices and essential transactional emails, related to services you acquired for.

Disable cookies :

You can disable browser cookies before visiting our websites. However, if you do so, you may not be able to use certain features of the websites properly.