ERP & CRM Development

What’s New In Zoho Workplace: A 2025 Comprehensive Overview

Zoho Workplace introduces cutting-edge tools and seamless integrations, enabling businesses to collaborate more effectively, streamline operations, and achieve greater productivity in the modern workplace.

Zoho Workplace 2025 upgrade brings several advancements to improve business communication, collaboration, and security. The latest updates in Zoho Workplace focus on user convenience, automation, and integration with third-party apps. Businesses can now manage their workflow more efficiently with the newly introduced features.

From improved email security to better document collaboration, Zoho Workplace’s new features make work more structured and accessible. This blog outlines the most significant enhancements in Zoho Workplace 2025 enterprise features and how they support business growth.

Zoho Workspace: Basics


Zoho Workspace Basics

A Zoho Workplace is a dedicated environment within Zoho applications where users can manage projects, collaborate, and organize data efficiently. The functionality of a workspace varies depending on the Zoho product being used. However, in general, a workspace acts as a centralized hub for different tasks, users, and resources.

# Key Features of a Zoho Workspace

1. Project and Task Management– A workspace allows users to create, assign, and monitor tasks efficiently. It serves as a structured area where all project-related information is stored.

2. Collaboration and Teamwork – Users can share data, files, and reports with their team members. Permissions can be set to control access levels within the workspace.

3. Data Organization – Workspaces in Zoho help in categorizing information such as documents, reports, and dashboards, making it easier to retrieve necessary details.

4. Customizable Access – Admins can set different levels of access for users, ensuring that only authorized members can modify or view critical data.

5. Integration with Other Zoho Apps – Many workspaces within Zoho integrate with other Zoho products, enabling seamless workflows across multiple tools.

# Workspaces in Different Zoho Applications

1. Zoho Analytics – A workspace in Zoho Analytics acts as a collection of datasets, reports, and dashboards that users can analyze and share.

2. Zoho Projects – Here, a workspace helps teams manage multiple projects, track progress, and collaborate efficiently.

3. Zoho WorkDrive – It provides a secure space for storing and sharing files within teams.

4. Zoho CRM – A workspace can be used to manage customer-related activities, leads, and communications.

Zoho Workspaces improve efficiency by keeping all project and data-related elements organized in a single location, making collaboration and task management smoother.

Also Read: Maximize Your Sales Potential with Zoho Sales CRM System

Major Updates in Zoho Workplace (2025)


The Zoho Workplace 2025 upgrade introduces various updates across its applications, offering better security, efficiency, and communication tools. Here are some of the most important changes:

1. Stronger Security with OAuth for SecurePass Email Access

Zoho Mail’s SecurePass Email is designed to protect confidential information by restricting forwarding, downloading, printing, or copying. This feature ensures that sensitive data reaches only the intended recipient, preventing unauthorized access.

What is SecurePass Email?

SecurePass Email allows senders to share confidential messages through a protected link. The recipient must verify their identity to access the email content, ensuring that only authorized users can view the information.

Previously, recipients needed to enter a one-time passcode (OTP) sent to their email to access SecurePass content. While this provided security, it also introduced additional steps for recipients.

OAuth-Based Authentication for SecurePass Emails

With the latest Zoho Workplace 2025 upgrade, Zoho Mail has introduced OAuth authentication for SecurePass Emails. This new method improves both security and user convenience.

How Does OAuth Improve SecurePass Email Security?

1. No More OTP Requirement: If both the sender and recipient belong to the same organization and the recipient has Zoho OneAuth set up for multi-factor authentication, they can access SecurePass Emails without entering an OTP.

2. Faster Authentication: OAuth allows users to verify their identity directly through their Zoho account, eliminating extra verification steps.

3. Stronger Security: Since OAuth authentication is tied to the organization’s identity management system, it provides a trusted and controlled access mechanism.

How to Use OAuth Authentication for SecurePass Emails

For Senders:

  • Enable SecurePass Email while composing a message.
  • The recipient will receive a protected email link requiring authentication.

For Recipients:

  • If Zoho OneAuth is enabled, the recipient can log in using OAuth authentication instead of entering an OTP.
  • Once authenticated, the email content will be displayed immediately.

2. Super Compact View for Shared Mailboxes

Email management becomes more efficient with the introduction of the super compact view for shared mailboxes. Users can now view more emails on a single screen, making it easier to manage team conversations and client communications. This improvement simplifies workflow, especially for businesses handling high email volumes.

3. Expanded Character Limit for Comments

Communication within emails and streams has improved with a major increase in the character limit for comments. Previously limited to 100,000 characters, users can now add up to 16,000,000 characters in their comments. This update allows detailed discussions without restrictions, making internal communication more effective.

4. Advanced File Cleanup in Networks

Storage management receives an upgrade with the new file cleanup feature in Networks. Admins can now organize files more effectively by removing unnecessary data. This function supports businesses in managing storage without manual intervention, allowing for a clutter-free workspace.

5. Meeting Network Statistics on Zoho Cliq

One of the latest updates in Zoho Workplace is the inclusion of network statistics for meetings on the Zoho Cliq Android app. Users can monitor their network performance during calls with real-time metrics and an easy-to-understand score. This addition helps identify network-related issues and ensures a smooth communication experience.

6. Bot Calls in PagerDuty Extension

Zoho Workplace integration with third-party apps continues to grow with the enhanced PagerDuty extension. Users can now make bot calls for immediate voice communication during critical incidents. This feature speeds up response times and improves issue resolution in business operations.

Also Read: Implementing Zoho CRM for Sales & Marketing Teams: A Step-by-Step Guide

New Features in Zoho Workplace Apps


New Features in Zoho Workplace Apps

Zoho Workplace’s new features bring several enhancements across various applications, improving collaboration and productivity. Below are the most notable changes in Zoho apps:

# Zoho Mail

  • Smarter Email Sorting: AI-based filters categorize emails more accurately, reducing inbox clutter.
  • Advanced Spam Protection: Upgraded algorithms help prevent unwanted emails from reaching the inbox.
  • Automated Email Management: Custom rules allow emails to be categorized and archived based on predefined conditions.

# Zoho Writer

  • External Collaboration: Users without a Zoho account can now comment and track changes in documents, making it easier to work with external stakeholders.
  • Mermaid Extension: This new tool allows users to generate flowcharts, ER diagrams, and other diagrams without switching tabs.
  • AI-Powered Suggestions: Zoho Workplace AI capabilities bring intelligent recommendations for grammar and sentence structure.

# Zoho Sheet

  • Expanded Formula Library: New functions enable businesses to perform advanced calculations effortlessly.
  • Better Data Visualization: Charts and graphs have received updates to improve clarity and interpretation.
  • Real-Time Editing: Multiple users can now collaborate without delays, making spreadsheet management more efficient.

# Zoho Show

  • AI-Generated Design Recommendations: Presentations receive automatic layout suggestions for a professional look.
  • More Templates and Themes: A wider selection of pre-designed themes saves time while creating slideshows.

Also Read: Create a Custom Theme in Zoho Forms: A Step-by-Step Guide

  • Media and Animation Improvements: Users can now add more interactive elements to their presentations.

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AI and Automation Enhancements in Zoho Workplace


Zoho Workplace AI capabilities have introduced several automation features that refine daily tasks. Some of the key advancements include:

  • Smart Task Prioritization: AI can now identify important tasks and suggest deadlines based on user activity.
  • Context-Aware Email Replies: Email responses are now more intuitive, helping users respond efficiently.
  • Automated Data Entry: AI-based data processing minimizes manual work in spreadsheets.

Collaboration and Group Management Upgrades in Zoho Workplace


The Zoho Workplace upgrade introduces several improvements to group management and collaboration. Businesses can now manage teams more effectively with advanced tools for tracking engagement, events, and document collaboration.

1. All-in-One Group Dashboard

One of the latest updates in Zoho Workplace is the new group dashboard. This feature allows businesses to manage member engagement, track upcoming events, and monitor announcements in a single view. Teams can stay organized with a structured layout, making it easier to access important updates.

2. Live Streaming Webinars on Social Media

New features of Zoho Workplace now include live webinar streaming on multiple social platforms. Businesses can broadcast their webinars on YouTube, Facebook, LinkedIn, and other platforms to reach a broader audience. This feature makes it easier to engage with external participants while maintaining real-time interactions.

3. External Collaboration in Zoho Writer

Zoho Workplace enterprise features now allow users without Zoho accounts to collaborate on documents. They can comment, track changes, and contribute securely without the need for additional sign-ups. This update simplifies document sharing with external stakeholders, making teamwork more efficient.

4. Advanced Diagram Generation in Zoho Writer

The Mermaid extension in Zoho Writer introduces an easier way to create flowcharts, sequence diagrams, and ER diagrams directly within documents. Users can generate complex visuals without switching between applications, improving workflow continuity.

Also Read: How does Zoho Books Integrate with Zoho CRM?

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Shiv Technolabs delivers customized Zoho CRM and app solutions to boost productivity, enhance customer service, and grow your business.

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Zoho Workplace vs Google Workspace: Key Differences


Businesses rely on cloud-based productivity suites to manage communication, collaboration, and workflow. Zoho Workplace and Google Workspace are two popular solutions offering a wide range of tools for businesses of all sizes. While both platforms provide essential services like email, document collaboration, and storage, there are key differences in pricing, security, integrations, and features.

Let’s discuss how Zoho Workplace 2025 enterprise features stack up against Google Workspace, helping businesses choose the right platform.

1. Feature Comparison of Zoho Workplace and Google Workplace

Both platforms provide core productivity tools, but Zoho Workplace offers additional customization options and AI-driven automation at a lower cost.

FeatureZoho WorkplaceGoogle Workspace
Email ServiceZoho Mail (with SecurePass, AI sorting)Gmail (basic security and spam protection)
Document CollaborationZoho Writer, Sheet, and Show (real-time editing, AI-powered suggestions)Google Docs, Sheets, and Slides (basic AI features)
Cloud StorageZoho WorkDrive (Advanced file management, AI search)Google Drive (Basic file organization)
AI CapabilitiesAI-driven email filtering, content recommendations, and workflow automationLimited AI-driven automation
Security & ComplianceMulti-layer authentication, OAuth for SecurePass, encrypted storageStandard security features, two-factor authentication
Video ConferencingZoho Meeting (Webinar streaming on social media)Google Meet (Basic meeting features, limited webinar support)
Integration with Third-Party AppsWide range of integrations, including Zoho CRM, finance, and HR toolsLimited integrations outside of Google’s ecosystem

2. Pricing and Cost-Effectiveness

One of the biggest advantages of Zoho Workplace is its cost-effective pricing model. Unlike Google Workspace, which charges higher fees based on storage and features, Zoho Workplace provides affordable plans with advanced tools.

PlanZoho Workplace PricingGoogle Workspace Pricing
Basic Plan$1 per user/month$6 per user/month
Standard Plan$3 per user/month$12 per user/month
Enterprise Plan$6 per user/month$18 per user/month

# Key Takeaways:

  • Zoho Workplace offers lower pricing while still providing essential business tools.
  • Google Workspace charges more for similar features, making it less budget-friendly for small businesses.

# Why Choose Zoho Workplace?

  • More affordable than Google Workspace
  • Stronger security with OAuth and AI-driven protections
  • AI-powered workflow automation
  • Better third-party integrations for business applications
  • Advanced file storage and management

Google Workspace remains a popular choice for users who prefer Google tools, but the Zoho Workplace provides better security, AI capabilities, and affordability, making it a more suitable option for businesses looking for a cost-effective and feature-rich productivity suite.

If your business needs advanced security, AI-powered automation, and seamless third-party integrations, Zoho Workplace features offer a better solution than Google Workspace.

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Shiv Technolabs is committed to empowering businesses with a fully customized Zoho CRM that enhances productivity, automates processes, and boosts sales.

Conclusion


Zoho Workplace features bring significant improvements in security, collaboration, and automation. The latest updates in Zoho Workplace provide businesses with intelligent tools that simplify daily operations and enhance productivity.

The Zoho Workplace features offer an AI-driven, secure, and cost-effective solution for businesses of all sizes. With enhanced security, seamless integrations, and advanced collaboration tools, Zoho Workplace continues to be a powerful choice for modern workplaces.

For businesses looking to customize and integrate Zoho Workplace effectively, Shiv Technolabs provides expert solutions tailored to your needs. Whether you require Zoho CRM customization, workflow automation, or seamless third-party integrations, our team ensures that your business maximizes the full potential of Zoho Workplace. Upgrade your Zoho Workplace today and experience the latest advancements with Shiv Technolabs!

Written by

Dipen Majithiya

I am a proactive chief technology officer (CTO) of Shiv Technolabs. I have 10+ years of experience in eCommerce, mobile apps, and web development in the tech industry. I am Known for my strategic insight and have mastered core technical domains. I have empowered numerous business owners with bespoke solutions, fearlessly taking calculated risks and harnessing the latest technological advancements.